Beyond the platform: with you all the way
From round-the-clock support to fully managed operations, PROTEI stays with you for the life of every deployment.
Maintenance & Support
Support plans matched to your network and budget, with a 24/7 hotline and a dedicated ticketing portal staffed by the engineers who build our products.
Managed Services
We run and maintain your telco systems, keeping legacy and new platforms available while your teams focus on growth.
VAS Aggregation
We connect operators with content and service providers to launch value-added services beyond voice, with no upfront investment.
RBT Aggregation
We manage ring-back-tone content, providers and promotions end to end, so you earn RBT revenue without the operational load.
From first workshop to 24/7 operation
- 01 · ConsultWe study your network, goals and business case, and design the right architecture.
- 02 · DeliverOur engineers install, integrate and test — on site or remotely — with zero service interruption.
- 03 · LaunchAcceptance testing, training for your teams and a smooth commercial launch.
- 04 · Support24/7 hotline and ticketing portal, upgrades and continuous optimisation.
Help is one call away
Our support team is staffed by the same engineers who build our products — so you reach real expertise, fast.
24/7 Technical Support
- Hotline
- +962 789 13 00 00
- helpdesk@protei.me
- Portal
- support.protei.me
Turn your network into your next growth engine.
Talk to our engineers about the right platform for your network — from 5G core to value-added services — and see it running in a live demo.